We recommend Rabies, Distemper/Parvo, Bordetella, and Leptospirosis for canines. For felines, we recommend Rabies, Distemper and Leukemia. We recommend Canine Influenza Bivalent vaccine for dogs that visit dog parks, boarding/day care facilities, and grooming facilities often. We recommend the Lyme vaccine for patients that travel north and have a high exposure to ticks.

We operate by appointment, but we are aware that emergencies happen and will work them into our schedule the best we can. We encourage all of our clients to call ahead with urgent or emergent situations so we can prepare and adjust our appointment schedule as needed.

We are happy you would like to join our family here at Best Friends Animal Hospital, and we are always welcoming new clients and pets to be a part of our family.

Our facility does offer county license tags for your convenience. Prices do vary based on whether your pet has been sterilized, microchipped, and the age of your pet.

We do offer microchipping and this can be done at any visit. We use Save This Life microchips. Our cost includes the microchip, the implant and the registration.

Yes! We offer Pet Annual Wellness (PAW) Plans. These plans provide a 30-40% savings on the services included. Ask us for details.

We care different varieties of these medications. If we do not carry the product you use, we do have an online pharmacy that we are able to approve medications to be shipped to your home.

We do not approve third party pharmacies such as 1-800-Petmeds and Chewy. These pharmacies are not always purchasing the medications they sell directly from the manufacturer of the products and may not be storing the products according to the manufacturer’s recommendations. We have also received feedback from clients regarding shipping issues and altering prescription directions without veterinarian authorization. If you still wish to purchase your products from these third-party pharmacies, we will be happy to provide you with the written prescription for the desired product(s).

Our PAW plans automatically renew 1 year after the enrollment date. We send renewal letters out to our clients 90 days prior to renewal to allow time to use up remaining plan services prior to plan expiration. We also contact clients by phone 30 days prior to renewal to remind clients and find out if our clients would like to change plans at the renewal time.

Services do not roll over from plan to plan. We do our best to assist our clients in using up all available services in their PAW plans prior to expiration/renewal.

Plans can only be downgraded at renewal. This is due to the differences in the included services for the plans and the cost of the plans. If you think you may need to downgrade please contact our team to discuss. We will help you make an informed decision and we will document our conversation and your decision to assist the PAW plan renewal team.

Plans can be upgraded at any time during the current plan. We simply stop the current plan and enroll the patient in the new plan, resetting the monthly payments and the renewal date.

Our staff is happy to help! Each plan has different services. After our veterinarians perform the wellness exam, we can assist you in deciding which plan is best for you and your pet.

The membership fee is only charged at the initial enrollment of a PAW plan. Therefore, you will not be responsible for the membership fee each year. However, if you decide to cancel the plan and re-enroll at a later time, the membership fee would be applied again.

Medications are not included in our wellness plans because each pet has different needs and requirements.

Yes! Discounts will automatically be applied to any and all eligible services.

Yes, this allows us to better serve you and your pets needs.

The sooner the better, typically it is best to schedule grooming 1-2 weeks in advance. Availability does change.

Cost is variable based on pets breed and size.

This is variable based on pets breed, type of groom and size. Typically, we recommend allowing 3 hours for bath, dry time and grooming.

Pets are kenneled to ensure their safety and the safety of others.

At this time, we do not groom cats, but we are always happy to help you find feline friendly groomers.

Our groomer expresses anal glands externally, trims the nails, plucks and cleans the ears, bathes, and trims the hair per the owner’s request.

We require pets to be up to date on Rabies, Distemper/Parvo, Canine Bivalent Influenza, and Bordetella vaccines.